Counter Representative - Paint Store
Montrose Location
Counter Representative - Paint Store
Full Time • Montrose Location
Lumber, Rebar Fabrication & Paint on Colorado's Western Slope
Benefits:
- 401(k)
- 401(k) matching
- Employee discounts
- Paid time off
A Paint Store Counter Representative serves as the primary point of contact for both retail and commercial customers, balancing technical expertise in color matching with high-quality service.
Core Responsibilities
- Customer Assistance: Greet walk-in customers, answer phone inquiries, and provide expert advice on paint and stain types, finishes, and application techniques for various projects.
- Paint Mixing & Tinting: Operate computerized tinting machines to mix paint and stain according to standard or custom formulas.
- Color Matching: Use spectrophotometers or manual visual comparisons to accurately match paint colors from customer samples.
- Sales Transactions: Process orders, returns, and exchanges using a Point of Sale (POS) system, ensuring accurate cash and credit handling.
- Inventory Support: Receive and stock incoming freight, perform cycle counts, and maintain organized, clean product displays.
- Contractor Support: Assist professional contractors with high-volume orders, technical inquiries, and order tracking.
Qualifications & Requirements
- Education: High School Diploma or GED.
- Experience: Previous retail, customer service, or paint/coatings industry experience is preferred.
- Technical Skills: Ability to use computers, inventory scanners, and basic mathematical calculations for retail transactions.
- Physical Demands: Must be able to stand for long periods and frequently lift or carry items weighing up to 50–60 lbs., such as 5-gallon paint buckets.
- Visual Acuity: Must have the ability to distinguish between colors for precise color matching.
- Driving: A valid driver's license and clean driving record are required for occasional customer deliveries.
Key Skills
- Strong verbal communication and interpersonal skills.
- Attention to detail for accurate order fulfillment and color matching.
- Ability to prioritize tasks in a fast-paced environment while maintaining professionalism.
Compensation & Benefits
- Full-time position, non-exempt position
- Overtime available and/or required based on seasonality of the business
- $21 - $26 per hour – commensurate with experience
- Simple IRA Retirement upon 1 year of employment
- PTO & Sick Leave available
Compensation: $21.00 - $26.00 per hour
Rocky Mountain Building Solutions operates three building-materials yards on Colorado's Western Slope — in Delta, Montrose, and Telluride — supplying lumber, custom-fabricated rebar, and Benjamin Moore paint to contractors and homeowners since 1978. Not just 2x4's and 20'0" rebar: comprehensive building solutions with quality materials, quick turnaround, and dedicated service.
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